2027 Internship – Data Analyst – Customer Service

Job Description

2027 Internship – Data Analyst – Customer Service Description
Why This Internship
As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.
Candidate will use various data analysis methods and tools to drive business insight, streamline processes, promote efficiency, identify market trends, and provide reporting on key metrics for the Customer Support organization.
Perform data analysis via various analytic techniques to gain insights from data to support business objectives
Collect, manage, analyze, and interpret large volumes of data while leveraging tools to develop and maintain curated data sets for use in analysis
Develop and maintain data reports within Power BI and other tools using query languages and formula libraries such as SQL and DAX to track key metrics
Create Alteryx Workflows to blend data and automate tasks
Use data analysis tools and techniques to support forecasting and market analysis
Work cross functionally to improve data quality by assisting with Data Governance efforts and implementing processes to maintain data quality standards
Interface with other data professionals throughout the organization to enable cross functional growth within analytics capabilities
Pursuing Bachelor’s or Master’s degree in Business Administration, Engineering, Mathematics, Economics, Statistics, Data Analytics, or related field
Drive and desire to excel in an autonomous environment
Highly organized with strong attention to detail and ability to manage and prioritize multiple projects
This internship is more than a summer experience – offering mentorship, training, and meaningful, hands-on work that helps you build confidence, develop new skills, and take real steps toward your career goals.
Paid, full-time 10-week summer internship with a prepaid stipend
Mentorship, training, and development opportunities
Real project work and hands-on experience
Service time credited toward 401(k) vesting upon full-time employment
Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.
Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.
_If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information. _
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Schedule: Full-time
Job Type: Internship / Co-Op
Shift: First Shift