Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world’s largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer’s demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network.
Millions of customers rely on Amazon’s network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world – achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation.
We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.
Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.
• Write high quality distributed system software.
• Work in an agile, startup-like development environment, where you are always working on the most important stuff.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.
• Learn from others and help grow those in your team to achieve their best.
• Participate in an on-call rotation with your team.
we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. look around corners while taking into consideration our customer needs from a cost, performance, and
traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact
to our customers during events.
Work in a 24×7 team on-call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.
Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is
responsible for the design, implementation, and operations of a wide array of networking infrastructure
that provide global connectivity between all AWS Regions and edge locations.
BERE provides the massive scale required to support our AWS customers and internal services, via a
network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.
AWS Global Connectivity and Network Availability (GCNA) Videos:
• Working at AWS in the GCNA Team – Meet Robert, VP:
• Working at AWS in the GCNA Team – Meet Xiaonan, Sr. Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
3+ years of non-internship professional software development experience
– 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
– 1+ years of software development engineer or related occupational experience
– 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
– Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
– Experience programming with at least one software programming language
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
– Bachelor’s degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.