Help Desk Technician
Job Description
Title: Help Desk Technician
Location: Buffalo Grove, Illinois – onsite
Type: Contract
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Our client near Buffalo Grove, Illinois is seeking a Help Desk Technician to join their team on a contract basis! This is a fully onsite position. The client is looking to hire quickly!
Day to Day:
- Support hardware replacements, migrations, and configurations.
- Provide documentation
- Troubleshoot software issues
- Update hardware
- Configure printers through web-based administration tools.
Qualifications
- Windows 10/11 troubleshooting
- Experience supporting PCs and network-connected printers.
- Knowledge of VLAN configurations and switch port assignments.
- MAC address identification and management experience.
- Ability to diagnose hardware, software, and peripheral issues remotely.
- Strong communication and problem-solving skills.
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