Head of Forward Deployed Engineering, Financial Services

Job Description

AI-related complaints accounted for $893 million of that, the first time the FBI tracked AI separately. SMS codes, passwords and security questions all rely on something a person can be tricked into giving away.
We are live across the major US carriers and in production pilots with Tier-1 fintech and payments companies. Our platform spans SIM-based authentication (MagicalAuth), phishing-resistant passkeys (SuperPasskey) and reusable verified identity (GlideID Wallet).
As our Head of Forward Deployed Engineering, you’ll own the technical side of Glide’s customer relationships across US financial services: banks, payments, crypto, lending, wealth management and brokerage. You report directly to our founder and work side by side with our Founding Account Executive. They own the commercial deal; The product is live, so your job is to take customers from the first architecture call to production traffic and build the forward deployed team that follows.
Month one: You’re in customer conversations from your first week, running technical discovery on live deals and owning your first POC within the month.
By day 90: Our largest customers see you as their technical partner, your first POC is on a clear path to production, and you’ve built a deployment playbook that makes each integration faster than the last.
Own the technical side of every deal alongside our Account Executive, from first meeting to signature: discovery, demos, architecture and security reviews
Build POCs and take them to production inside customers’ identity, fraud and payments stacks, then own delivery for our largest customers through go-live and beyond
Spend as much time with customers as possible. You’re based in our New York office, but we want you at customer sites and industry events
Turn what you learn in the field into requirements for our R&D team in Tel Aviv, so custom work becomes platform capability rather than one-off builds
10+ years in engineering, including 5+ in customer-facing technical roles such as forward deployed engineering, solutions engineering or field CTO, and experience building or leading a technical team
~ Hands-on consumer-facing CIAM experience: authentication, registration, account recovery and session flows for real end users at scale
~ A track record of taking integrations from POC to production at large regulated enterprises, ideally in financial services
~ Hands-on experience using AI tools in your engineering and delivery work

Meaningful founding equity
~ The option to convert part of your cash compensation into additional equity
~ We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.