Network Support Engineer
Job Description
Position: Network Support Engineer
We are seeking a Network Support Engineer to provide ongoing managed services support for a major automotive client. This role is responsible for maintaining, troubleshooting, and improving network infrastructure while supporting day-to-day operations and network-related projects.
Key Responsibilities
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Browse FlexJobs Listings →- Monitor, maintain, and troubleshoot enterprise network infrastructure across LAN/WAN environments.
- Support IP, VoIP, routing, switching, and other network technologies across multiple platforms.
- Diagnose network connectivity, performance, and configuration issues and implement effective resolutions.
- Install, configure, and support network equipment, including routers, switches, controllers, and related technologies.
- Work with vendors and service providers on equipment installation, maintenance, troubleshooting, and issue resolution.
- Participate in network implementation, upgrades, migrations, and infrastructure projects.
- Develop and test proof-of-concept solutions to evaluate new networking technologies and address business requirements.
- Analyze technical requirements and contribute to network architecture and solution design.
- Assist with project planning, cost analysis, technology evaluations, and vendor comparisons.
- Create and maintain technical documentation, procedures, and network support materials.
- Provide technical guidance and training to users and support teams as needed.
- Collaborate with cross-functional teams to identify opportunities for automation, process improvement, and increased network reliability.
Required Skills & Qualifications
- Experience supporting enterprise networking environments and managed services.
- Strong understanding of TCP/IP, LAN/WAN, routing, switching, and VoIP technologies.
- Hands-on troubleshooting and problem-solving experience.
- Knowledge of network hardware, operating systems, and network management tools.
- Ability to work with vendors and coordinate technical activities.
- Strong communication, collaboration, and customer-service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and design-thinking capabilities.
- Experience with automation or scripting is a plus.
- English language proficiency required.
Core Competencies
- Network Troubleshooting
- Routing & Switching
- LAN/WAN & TCP/IP
- Network Infrastructure
- Managed Services Support
- Automation
- Problem Solving
- Collaboration & Communication
- Design Thinking
