Software Sales Executive

Job Description

SALES MANAGER
Central Amusement International Inc. (CAI) is seeking an experienced, hands-on Sales Manager to lead all sales strategy and execution for Luna Park in Coney Island. This is a senior, on-site leadership role responsible for driving revenue growth and team performance across all sales channels.

This role owns both strategic planning and day-to-day execution, with direct accountability for revenue results.

Central Amusement International Inc. (CAI) is an amusement park development and management company based in New York City. CAI is part of the Zamperla Group, the worldwide leader in amusement ride manufacturing.

Sales Manager
Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224
Work Schedule: Full-time, Hybrid
Sales Leadership & Revenue Growth
Own all sales strategy, forecasting, and revenue planning and deliver annual sales, attendance, and revenue targets across all sales channels
Develop, manage, and execute sales strategies for group sales, special events, partnerships, promotions, and ticketing programs
Oversee the management of key accounts and high-value opportunities to maximize sales opportunities; build, maintain, and grow a qualified sales pipeline
Analyze sales performance, market trends, and customer data to inform pricing, promotions, and revenue strategies
Provide regular sales forecasts, KPI performance reports, and corrective action plans to senior management

Team Leadership & Operations
Lead, train, coach, and develop Sales team members through clear goal setting, delegation, ongoing performance feedback and weekly 1:1s / coaching meetings
Develop data and reporting ownership including KPI dashboards, monthly board metrics, pipeline velocity reports and lead conversion reports
Conduct in-field coaching and performance evaluations to maximize productivity and results
Manage departmental labor and expense budgets to ensure efficiency and return on investment
Oversee the integrity, maintenance, and effective use of Sales systems, including CRM and analytics platforms; research, evaluate and implement innovative sales tools, technology and solutions
Manage the coordination of CRM standards, reporting and performance metrics
Develop Sales Operations policy and process ownership including commission dispute resolution, deal crediting rules, lead routing governance, pipeline stage definitions & forecasting standards, contract templates, agreements, and legal oversight
Create Sales policy documentation including SOPs, playbooks, e-mail templates, proposal templates and ensuring all workflows are properly set up in the CRM
Create contract and pricing governance ensuring everyone is using current price sheets, packages, rate cards, contract language, etc.
Develop revenue attribution rules including classifications of all clients having a clear salesperson documented to earn the commission
Define forecasting methodology including pipeline stages, close probability, commit vs upside definitions

Manage oversight of all verticals and internal communications to ensure alignment
Assist with park operations as needed.

Minimum of 5 years of experience in Sales management, preferably within hospitality, entertainment, or related industries
Bachelor’s degree in Business Administration, or a related field preferred
Strong analytical, financial, and data-driven decision-making skills
Proficiency with Microsoft Office, Tripleseat or similar CRM platforms
Practical knowledge of sales operations and special events
Ability to work a flexible schedule, including occasional weekends and holidays, due to the seasonal and operational needs of the amusement park business