2027 Internship – Business Analyst-Cust Svc

Job Description

2027 Internship – Business Analyst-Cust Svc Description
Why This Internship
As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.
Assist the Business Operations team with Service Center initiatives. Business Operations provides ongoing support to a growing network of 18 Service Centers and over 40 mobile Service locations.
Support the Service Center Network with ongoing and new continuous improvement projects
Follow established procedures for database management, sales projects, and market share studies
Analyze labor and time studies and network communication efforts to develop consistency with the Textron Aviation policy and responsibility, maintenance of customer goodwill, and continued profitability
Interface with multiple Textron Aviation departments (including Warranty, Product Support, Engineering, Parts and Programs) to ensure all Service Centers meet their goals.
Work projects potentially including business cases, Standard Operating Procedure creation, time study reviews on aircraft, labor analysis, SAP data creation, data modeling, and financial analysis of future sites
Develop and/or recommend new technological tools or solutions for continuous improvement and efficiencies throughout the service center network.
Develop templates, where appropriate, for ongoing improvements in efficiency, standard work, continuous improvement, process consistency, etc.
Pursuing Bachelor’s degree in Aviation, Business Management, Marketing, Sales, or other related field

Private Pilot’s license, A&P license, or previous aerospace experience are desirable
Technical knowledge of aircraft is beneficial
Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.
Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.
S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.
This internship is more than a summer experience – offering mentorship, training, and meaningful, hands-on work that helps you build confidence, develop new skills, and take real steps toward your career goals.
Paid, full-time 10-week summer internship with a prepaid stipend
Mentorship, training, and development opportunities
Real project work and hands-on experience
Service time credited toward 401(k) vesting upon full-time employment
Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Business Development
Schedule: Full-time
Job Type: Internship / Co-Op
Shift: First Shift