Job Description
Description Hybrid 4 days onsite in Pittsburgh, PA
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Browse FlexJobs Listings →- Gather and define business and technical requirements directly from business stakeholders.
- Create detailed user stories, acceptance criteria, and functional documentation.
- Prioritize work within Jira and Confluence environments.
- Partner closely with engineering teams to deliver technology solutions.
- Perform hands-on testing of completed functionality and coordinate broader testing efforts.
- Act as the bridge between business operations and technology teams.
- Drive delivery of modernization and technology initiatives.
- Define long-term product roadmaps, manage the backlog, and align delivery to corporate KPIs, integrating AI and automation where beneficial.
- Lead elicitation, analysis, and mapping of complex enterprise requirements into actionable specifications.
- Evaluate legacy workflows, identify gaps, and design optimized target operating models.
- Author high-quality documentation and structured training materials for user adoption.
- Serve as the liaison between clients, Operations, and Engineering.
- Champion Agile/Scrum standards, ensuring story health, precise acceptance criteria, and optimal velocity.
- Digital/Product Owner experience supporting technology products.
- Background in software engineering, development, platform engineering, or technical business analysis.
- Experience translating complex business processes into technical requirements.
- Hands-on experience with Jira, Confluence, Power BI, Snowflake, and working knowledge of SQL.
- Experience writing user stories and acceptance criteria with strong UAT ownership.
- Ability to work directly with clients and operational stakeholders.
- Comfort discussing system architecture, data flows, SQL, databases, integrations, and technology solutions.
- Experience partnering closely with developers and engineering teams.
- Government or public sector experience preferred.
- Mortgage, fixed-income, or Ginnie Mae/Fannie Mae/Freddie Mac exposure preferred.
- Understanding of AI platforms, AI infrastructure, automation, or modernization initiatives preferred.
- 5-10+ years of professional experience with advanced knowledge of Agile/Scrum.
- Proven ability to work independently, multitask, and manage priorities with attention to detail.
- Excellent written communication skills, including user manuals, quick reference guides, mockups, and training materials.
- Bachelor’s degree in Business, Computer Science, Finance, or related field. Advanced degree preferred.
- Relevant certifications such as SAFe PO/PM or AI-related credentials preferred.
- Knowledge of accessibility and compliance standards such as Section 508 is preferred.