Italian-Speaking Account Manager

Job Description

About QNY Creative QNY Creative is a New York-based, full-service creative and marketing agency specializing in brand strategy, digital marketing, advertising, social media, influencer marketing, and integrated campaigns. We partner with leading international and U.S. brands to build meaningful connections with consumers and drive measurable business results.
We are looking for a highly organized, analytical, and proactive Italian-Speaking Account Manager to join our growing team.
This role is ideal for someone who thrives at the intersection of client relationships, project management, marketing strategy, and performance analytics. You will serve as a key liaison between our clients and internal teams, ensuring projects move forward efficiently, deliverables meet expectations, and clients receive exceptional service.
We need someone who can own accounts, interpret data, build compelling presentations, and drive accountability across teams.

Client Relationship & Account Management
Serve as the primary point of contact for assigned client accounts, managing day-to-day communications in both English and Italian.
Lead client meetings, present campaign updates, communicate recommendations, and manage follow-ups.
Proactively identify opportunities to improve account performance, client satisfaction, and operational efficiency.
Project Management & Team Coordination
Manage multiple accounts, projects, timelines, and deliverables simultaneously.
Coordinate across creative, social media, paid media, influencer, production, and strategy teams.
Establish clear ownership, deadlines, and accountability for all assigned projects.
Track project progress, anticipate potential roadblocks, and proactively resolve issues before they affect delivery.
Lead internal status meetings and maintain accurate project documentation, action items, and follow-ups.
Reporting, Analytics & Performance Insights
Develop and maintain recurring client reports, marketing performance dashboards, and campaign recaps.
Analyze marketing KPIs across digital advertising, social media, influencer campaigns, and other marketing initiatives.
Work confidently with spreadsheets, performance metrics, and campaign data to identify trends and opportunities.
Transform data into meaningful insights, strategic recommendations, and actionable next steps.
Track account budgets, campaign pacing, and deliverables in collaboration with internal teams.
Demonstrate advanced proficiency in Canva, PowerPoint, and Google Slides.
Present complex information and marketing performance data in a clear, compelling, and visually engaging manner.
Develop meeting agendas, recap documents, and executive summaries that clearly communicate priorities, results, and next steps.
Fluency in Italian and English , both written and spoken.
Minimum 3 years of relevant professional experience in account management, client services, or project management, preferably within a marketing, advertising, or creative agency.
Demonstrated experience managing client relationships and coordinating cross-functional teams.
Proven ability to create professional client presentations, reports, and marketing performance summaries.
Proficiency in Canva, Microsoft Excel, Google Sheets, PowerPoint, and Google Slides .
Ability to analyze campaign performance data and communicate insights and recommendations.
Ability to manage competing priorities and deadlines in a fast-paced agency environment.
Experience with project management platforms such as Monday.Familiarity with Meta Ads Manager, Google Analytics, Google Ads, and social media reporting platforms.
Experience supporting integrated marketing campaigns across digital, social, influencer, and paid media.
Experience working with Italian or European brands entering or expanding in the U.Understanding of marketing budgets, campaign performance metrics, and client reporting.
Clients feel confident, informed, and supported.
Projects move forward without constant oversight or follow-up.
Presentations tell a compelling story supported by meaningful data.
The ideal candidate is equally comfortable managing a detailed project tracker, analyzing campaign performance, building a polished presentation, and confidently leading a client meeting in Italian or English.
You should be someone who is highly accountable, detail-oriented, resourceful, and capable of managing accounts with minimal supervision .

Please submit your resume and a brief introduction outlining your relevant account management experience and Italian-language proficiency to work@qnycreative.Shortlisted candidates may be asked to complete a practical assessment involving client reporting, data interpretation, project coordination, and presentation development.

~ QNY Creative is an equal opportunity employer committed to building a collaborative and inclusive workplace.