Operations & Community Analyst

Job Description

Access Analytix is a technology-driven investment and trading firm operating in secondary markets for live events. We operate high-volume e-commerce systems that combine strong execution with a dedication to innovation and excellence. Our Business Operations team is core to the organization and drives company performance and growth.
As an Ecommerce Operations Analyst at Access Analytix, you will play a hands-on role in executing and supporting core transactional and operational workflows. This position focuses on accurate, timely execution while also contributing to process improvement, remote team coordination, and operational initiatives. Process Alignment & Improvement: identify gaps and drive continuous workflow and performance improvements.
Remote Team Coordination: Oversee and coordinate work performed by remote and offshore teams, providing operational guidance, prioritization, and support.
Performance Oversight: Support system implementations, process updates, and operational projects that improve transactional execution and scalability.
Inventory Management: Manage inventory using internal tools while ensuring accurate verification, condition checks, and timely cataloging.

Experience Requirement: 1+ year of experience in operations, e-commerce, or another fast-paced environment preferred.
Technical Skills: Strong proficiency in Microsoft Excel and the ability to quickly learn new operational systems and software.
Team Collaboration: Comfortable working with remote and offshore teams.
Flexible Schedule: Willingness to work evenings and weekends during peak periods.
Bachelor’s Degree preferred.

What We Offer: Access Analytix values its team members and offers competitive compensation, individual bonus opportunities, dynamic role advancement potential, and various workplace perks.

Benefits: Health Insurance, Dental Insurance, Vision Insurance, Flex PTO, 401(k)
Compensation Package: Performance bonus
Job Type: Full-time
Schedule: Monday-Friday, Rotating Saturday