Senior Business Technical Analyst

Job Description

Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)
~ Business process improvement and technical enablement with new software integration and automation.

Bachelor Degree: (Required, Preferred or Not Required)
~ Business Process Discovery & Documentation
Document current-state and future-state business processes supporting BTAS and related operations.
Lead discovery sessions with business users, operations, technology teams, data partners, and third-party vendors.
Create cross-functional workflow and swimlane diagrams using Microsoft Visio or similar tools.
Identify undocumented processes, information gaps, operational risks, and opportunities for process improvement.

Technical, Data & Integration Analysis
Understand the application ecosystem, architecture, interfaces, integrations, and document repositories.
Document source data, inbound/outbound exchanges, connectivity methods, transformation points, and downstream consumers.
Trace data lineage and clarify data ownership, business rules, reconciliation processes, dependencies, and exception handling.
Partner with architects, developers, integration teams, testers, and platform specialists to translate technical details into clear process and system documentation.

Requirements & Product Support
Translate business needs into functional requirements, user stories, acceptance criteria, process models, and technical documentation.
Support backlog refinement, prioritization, dependency management, and delivery activities using Broadcom Rally / CA Agile Central.
Collaborate with Product Managers, SMEs, architects, developers, testing teams, and vendors.
Independently identify and engage business and technical stakeholders to resolve questions and documentation gaps.
7+ years of experience as a Technical Business Analyst, Business Systems Analyst, Product Owner, Systems Analyst, or similar role.
~ Strong experience documenting complex business processes and supporting technical components.
~ Experience analyzing application integrations, APIs, file transfers, data exchanges, and system dependencies.
~ Experience documenting data lineage, source systems, connectivity, data ownership, and downstream consumers.
~ Strong proficiency with Microsoft Visio, including cross-functional workflows and swimlane diagrams.
~ Experience creating functional requirements, user stories, acceptance criteria, process flows, and data flow documentation.
~ Experience working in an Agile delivery environment and using Rally / CA Agile Central.
~ Financial services, banking, trust operations, accounting systems, asset servicing, or corporate trust experience.
Large-scale application modernization or platform transformation experience.
Salesforce experience, including platform capabilities, objects, data models, workflows, and integrations.
MuleSoft experience, including API-led connectivity, integration flows, enterprise integration patterns, and data mapping.
IBM FileNet experience with content repositories, document lifecycle, metadata, workflow, retention, and integrations.
Experience working with internal/external data providers and vendor-managed applications.
Familiarity with REST/SOAP APIs, SFTP, file-based integrations, SQL, SharePoint, cloud-hosted applications, and IAM concepts.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”