Senior DOC1 / EngageOne CCM Developer

September 24, 2026
Urgent

Job Description

We are seeking an experienced DOC1 / EngageOne CCM Developer to design, develop, maintain, and support customer communication solutions. The ideal candidate will have strong experience with DOC1/EngageOne Designer, Customer Communications Management (CCM), XML, and JSON .

Roles and Responsibilities
  • Design and develop customer-facing documents, statements, correspondence, and batch communications.

  • Develop and maintain templates using DOC1 / EngageOne Designer .

  • Work with XML and JSON data for dynamic document generation.

  • Translate business requirements into scalable CCM solutions.

  • Troubleshoot and resolve application and production issues.

  • Perform testing and ensure solutions meet quality, performance, and compliance requirements.

  • Collaborate with business, development, and QA teams.

Required Skills
  • 6+ years of software development experience.

  • Strong hands-on experience with DOC1 / EngageOne Designer .

  • Solid CCM experience.

  • Strong knowledge of XML and JSON .

  • Experience with document composition and batch communication solutions.

  • Strong analytical, troubleshooting, and communication skills.