ServiceNow Developer
Job Description
Hiring: ServiceNow Discovery Developers | Permanent Full-Time | Onsite Opportunities
Mastech Digital is hiring experienced ServiceNow Discovery Developers for a direct client opportunity with CGI .
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Position: ServiceNow Discovery Developer
Employment Type: Permanent Full-Time
Experience Required: 5+ years of ServiceNow development experience
Work Location: Onsite (Relocation assistance available)
Work Authorization: Open to candidates with valid U.S. work authorization. No C2C / Third-Party Vendors.
Available Locations:
• Knoxville, TN
• Birmingham, AL
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• Lafayette, LA
Relocation Bonus Available
Key Responsibilities:
• Develop, customize, and support ServiceNow Discovery capabilities within enterprise environments.
• Build and customize ServiceNow Discovery Patterns to onboard servers, infrastructure, and network devices into CMDB.
• Configure and support Service Graph Connectors and CMDB data ingestion mechanisms.
• Troubleshoot Discovery failures, pattern issues, connectivity challenges, and CMDB data quality concerns.
• Validate Configuration Items (CIs), relationships, and improve CMDB accuracy.
• Collaborate with infrastructure, cloud, network, server, IT asset management, and operations teams.
• Leverage AI-assisted development tools such as Copilot, ChatGPT, or similar technologies to improve development efficiency.
Required Qualifications:
• 5+ years of ServiceNow development experience.
• Strong hands-on experience with ServiceNow Discovery and CMDB.
• Experience developing and customizing Discovery Patterns.
• Experience with Service Graph Connectors or similar CMDB ingestion solutions.
• Strong understanding of infrastructure discovery, configuration items, and CMDB data quality.
• Experience customizing ServiceNow solutions beyond out-of-the-box implementations.
Preferred Skills:
• Python scripting/development experience.
• AWS or cloud discovery experience.
• IT Asset Management (ITAM) knowledge.
If you are an experienced ServiceNow Discovery Developer looking for a permanent full-time onsite opportunity with relocation assistance, please send your updated resume or connect with me directly.
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