Customer Service Associate – West Palm Beach | $60,000-$85,000

Job Description

Some people are genuinely good at making a difficult conversation feel easier. If that is you, this role is worth reading.

As a Customer Service Associate, you will work with individuals who want help understanding health coverage and life benefit options. Your job is to listen, answer questions clearly, and keep each interaction organized from first contact through follow-up. The position is full-time and on-site in West Palm Beach.

Develop your skills as a contractor while building client relationships and increasing your income potential. Training is provided from your first day, and ongoing coaching keeps you improving as you take on more client responsibility over time.

What the work looks like:

• Responding to questions about health coverage and life benefit options
• Organizing and updating client contact records
• Scheduling follow-up conversations and next steps
• Communicating consistently and professionally throughout each client interaction

Who fits this role well:

Candidates from customer support, retail, hospitality, healthcare reception, fitness, or any environment where listening and communicating well were part of the job tend to transition successfully here. A degree is not required, and no prior insurance experience is needed.

If you want a client-facing professional role with real income opportunity and a team that supports your growth, apply today.