Remote : Senior Solution Engineer

Job Description

Sales / Solutions Engineer
ChaosTrack | Remote (US) | Full-Time

ChaosTrack is an AI-powered cybersecurity preparedness and incident response platform built for modern enterprises. We help security teams run comprehensive tabletop exercises, simulate real-world breach scenarios, and automate incident response — so when chaos strikes, they’re ready. We’re a fast-growing company disrupting how organizations think about cyber readiness, and we’re looking for a Sales/Solutions Engineer to help us scale.

As a Sales/Solutions Engineer at ChaosTrack, you’ll sit at the intersection of sales and technical delivery — owning the full customer journey from first demo to live deployment. You’ll partner closely with our Account Executives to win new business, then roll up your sleeves and ensure customers get real value from the platform. This is a high-impact role for someone who can speak the language of both the CISO and the SOC analyst.

Own technical onboarding and implementation for new customers across all segments
Configure ChaosTrack environments to align with each customer’s security workflows and tooling
Run kickoff calls, training sessions, and go-live milestones with customer security teams
Partner with Customer Success to drive adoption, expansion, and renewal

Capture and relay customer feedback to Product and Engineering to influence the roadmap
Develop reusable demo environments, technical documentation, and implementation playbooks
Stay current on the cybersecurity landscape — threat trends, competitor products, and frameworks (NIST, MITRE ATT&CK, etc.)

1–5 years in a Sales Engineer, Solutions Engineer, Pre-Sales, or Implementation role (cybersecurity experience strongly preferred)
~ Solid understanding of the cybersecurity landscape — SIEM, SOAR, EDR, identity, cloud security, and/or incident response tools
~ Comfortable working across deal sizes and buyer personas, from IT managers to CISOs
~ Self-starter mindset — organized, proactive, and able to manage multiple projects in a remote environment

Experience working in HubSpot

Variable compensation tied to deals closed and customer outcomes
~ Equity participation
~100% remote — work from anywhere in the US
~ Health, dental, and vision insurance
~ Think you’re the right person to help security teams tame the chaos? Applications are reviewed on a rolling basis.
~ We celebrate diversity and are committed to building an inclusive team.