Senior Public Engagement Manager III
Job Description
Description Hybrid Coastal FL in St Petersburg, FL
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- Create and manage a strategic engagement plan for assigned projects.
- Prepare and coordinate external written communications to property owners and stakeholders, including response, dispatch, and tracking of inquiries and project information.
- Engage and inform internal stakeholders to support smooth project execution.
- Participate in project team meetings, field reviews, pre-construction meetings, and customer interactions in the field.
- Partner with Government and Community Relations Managers to determine engagement strategies.
- Organize external communications such as letters, collateral, and presentations in coordination with internal communications, management, legal, and engineering.
- Coordinate printing and mailing of external communications.
- Monitor property owner inquiries and manage responses and documentation.
- Lead preparation and implementation of public information meetings.
- Work a regular schedule of approximately 40 hours per week, with adjustments as needed.
- Public engagement experience serving as a frontline communicator with the public.
- Prior energy or utility industry experience in community relations, public engagement, or customer-facing communications.
- Experience engaging in community or municipality forums, including town halls.
- Highly desired: Utility or energy infrastructure experience in transmission or distribution.
- Experience in customer delivery or distribution.
- Skilled presenter with experience communicating to external audiences.
- Ability to manage escalated situations and interact effectively at all organizational levels.
- Proficiency in project management principles and Microsoft Office.
- Community involvement experience in a professional or personal capacity.
- Experience leading cross-functional teams, problem solving, and conflict management.
- Experience working with mid-level and senior management and their staff.
- Project and event planning experience and prior budget management.
- Valid driver’s license and ability to drive a fleet vehicle as needed.
- Bachelor’s degree and at least five years of related work experience.
- In lieu of a bachelor’s degree and five years of experience, a high school diploma or GED and at least seven years of related work experience.
