Sr. Account Executive

Job Description

THIS ROLE IS POSTED ON BEHALF OF MY CLIENT AND NOT AN OPEN ROLE AT HIREWELL

Senior Account Executive – Strategic Accounts (MSP)

• Job Title: Senior Account Executive – Strategic Accounts (MSP)
• Location: must be located in South FLorida. This is a remore role but must live in the territory
• Reports To: Sales Director
• Department: Sales
• Type: Full-Time | Exempt Position

Overview:

As a Senior Account Executive, you will hunt new logos as well as own and grow a focused set of high-value, strategic client relationships. In addition to new account acquisitions, you will proactively manage accounts, drive long-term technology alignment, and identify new revenue opportunities through business conversations, strategic reviews, and close partnership with our VCIO team. This is a hybrid hunter/farmer relationship-first, growthoriented role with a strong emphasis on planning, value delivery, and expansion.

Key Responsibilities:

• Develop and implement comprehensive new client development strategies to achieve sales goals and drive sustainable growth with a focus on building recurring revenue.
• Proven track record of success in prospecting for new clients via cold calling, LinkedIn, canvassing, networking, etc., to develop pipeline from initial contact to close.
• Serve as the primary relationship owner for a small portfolio of high-value accounts.
• Conduct regular NFN/NFE meetings to anticipate needs, review metrics, and align goals.
• Lead or co-lead QBRs with VCIO, with focus on roadmap alignment, client goals, and risk management. • Proactively identify upsell opportunities (projects, MRR, services, or products) based on client maturity and business drivers.
• Serve as the client's advocate across internal departments, ensuring consistent service quality.
• Monitor client health, satisfaction, and renewal timing, initiating strategic conversations well in advance.
• Maintain detailed account plans and forecast pipeline accurately.
• Participate in strategic initiatives such as contract negotiations, client retention programs, or executive briefings.

Requirements

• 4-6 years in Sales, Account Management, Client Success, or similar client-facing role (MSP or IT services preferred).

• Proven track record of success in achieving sales quotas, growing revenue within existing accounts, and building long-term business relationships.

• High business and technical acumen with the ability to translate technical service into business value.

• Excellent communication, presentation, and strategic planning skills.

• Strong familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue).

• High energy, self-starter with internal motivation and strong drive to succeed.

• Active rolodex of contacts a plus. Success Metrics

• Quota attainment (MRR, professional services, upsells)

• New logo acquisition (bookings and revenue)

• MRR and project revenue growth

• Client retention & satisfaction (NPS/CSAT)

• Strategic roadmap execution

• Forecast accuracy and account plan quality