Sr. Cloud Dev-Ops Engineer

Job Description

Cloud Dev-Ops Engineer.
We have a great opportunity for a Cloud Platform Engineer with Public Cloud and Dev-Ops background to join a unique team that not only has great technical projects and advancement but also an amazing benefits package, extensive PTO, work life balance, and significant bonus plan with career growth opportunities.

Cloud Dev-Ops Engineer resolves escalated service issues, coaches’ other engineers to resolutions, engineers and implements complex projects, and maintains and oversees assigned technology pillars. *** This position will require 4 days in the office, candidates must be in or willing to relocate to the Nashville, TN region.

The technology team is blazing a trail by key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.

Bachelor’s or Master’s degree in Computer Science, Engineering or related field or directly related year for year work experience
~5+ years in systems, infrastructure, cloud, or platform engineering, including at least 2 years working with public cloud and infrastructure automation
~ Demonstrated proficiency with Python, PowerShell, and Bash for automation and tooling
~ Demonstrated experience with CI/CD platforms such as Azure DevOps, GitHub Actions, or GitLab CI, including pipeline authoring and release automation
~ Hands-on experience operating production workloads in public cloud (Microsoft Azure and Google Cloud), including compute, networking, identity, storage, and cost management

Demonstrated production experience administering software load balancers, specifically HAProxy Enterprise or equivalent, including frontend and backend configuration, ACLs, health checks, and TLS termination
Working knowledge of Linux and Windows Server administration in cloud-hosted environments, including hardening and patching
Working knowledge of cloud security practices including least privilege, network segmentation, secrets management, hardening baselines, and vulnerability remediation

Troubleshoots problems related to physical and virtual infrastructure performance and resolves trouble tickets as assigned
Manages, participates, or performs tasks related to specific projects to implement new technology as assigned
Designs, builds, configures, integrates, deploys and tests infrastructure components, operating systems, application software and system management tools
Designs, builds, maintains and monitors systems and platforms ensuring they consistently exceed defined goals for availability, capacity, efficiency, scalability, and performance
Evaluates, maintains, and modifies established best practices for infrastructure maintenance and asset management
Creates and maintains documentation for system configurations, runbooks, and administration procedures in the team’s designated knowledge base
Sets technical goals and delivery milestones for assigned projects and drives them to completion, coordinating with project management and stakeholder teams
Implements and utilizes configuration automation tools such as Ansible, Puppet, or Chef
Deploys and maintains monitoring and observability tooling (Prometheus, Grafana, OpenTelemetry, and enterprise platforms in use), and builds dashboards and alerting that reflect service-level objectives
Builds and maintains CI/CD pipelines for infrastructure and platform changes, using GitOps workflows for deployment and drift detection
Operates and upgrades managed Kubernetes platforms, including cluster lifecycle, autoscaling, ingress, and workload onboarding
Owns vulnerability remediation and patching for assigned platforms against defined SLAs, coordinating with security on risk acceptance and exception handling
Designs, configures, and maintains application load balancing services using HAProxy Enterprise, including frontend and backend configuration, health checks, ACL-based routing, and TLS termination
Maintains high availability of load balancing tiers, including redundant and clustered configurations, failover testing, and zero-downtime configuration reloads and upgrades
Onboards applications to load balancing services and implements traffic management patterns such as weighted routing, blue/green and canary releases, and rate limiting
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
~401K match, Life and AD&D, Employee Assistance programs, Group Legal
~ Encouraged continued education with our tuition reimbursement program
~ Financial and in-kind opportunities to engage with non-profits in your community
~ Take breaks or brainstorm in our game room